750k+
ZAPP delivers payments to 750k+ providers.
Modernize your healthcare payments & communications.
Streamline healthcare claims payments and communications with one single, intelligent solution that equips healthcare insurers with modern, digital-first capabilities to meet evolving market and payee demands.
Meet ZAPP
Zelis Advanced Payments PlatformSM (ZAPP) is a robust, rule-based engine purpose-built for healthcare that supports all payment modalities (check, ACH, virtual credit cards and pre-paid digital cards ) and communications, while keeping payers compliant.
ZAPP makes healthcare payments effortless, unlocking operational efficiency, speeding transactions, and delivering the digital, transparent experiences providers need and members demand, now and into the future.
Key Benefits
- Manage healthcare payments and communications with one engine that streamlines operations and increases efficiency.
- Deliver a modern, consumer-centric payments experience with integrations with Google, Apple Wallet, and Venmo.
- Adapt easily to evolving regulations using a rules-based engine with over 1M rules that manages regulatory complexities for you.
- Offer providers payment modality choice and opportunity to realize the full value of joining ZPN.
ZAPP Capabilities
Using ZAPP, payers offer providers payment modality choice. Payers meet providers where they are, and usher them along a journey to realize the full potential and value of joining Zelis® Payments Network.
Learn why leading providers are joining the Zelis Payments Network.
ZAPP collects premium payments from members or groups through credit cards, bank drafts, and recently, Apple and Google Pay.
ZAPP delivers a seamless, digital payments experience that meets modern consumer expectations, with options to send funds to digital cards (transferable to Venmo, PayPal, or checking accounts) while also providing traditional methods to cater to diverse member preferences.
ZAPP delivers Explanation of Benefits (EoBs) to members, as well as printed and digital ID cards and enrollment materials to members.
Proven performance and reliability
$240B
ZAPP delivers more than $240B in payments to providers.
1B
ZAPP processes 1B payment transactions annually.
800M+
ZAPP delivers 800M+ claims communications, as well as 800M payment transactions to members annually.
Modernize at scale leveraging ZAPP’s partnership ecosystem.
ZAPP’s expansive partnership ecosystem offers payers, providers, and members easy access to the capabilities, innovation, and expertise that unlock value for all, and enables a modern payments and communications experience without the complexity of managing more external vendors. ZAPP’s growing partnership ecosystem includes 80+ adjudication, card processing, treasury, strategic enablement, technology, and channel partners.
Request a Meeting
Let’s modernize your payments and communications systems.
Start now by connecting with one of our expert Solutions Advisors.